Refund policy
30-Day Return & Refund Policy
We want you to be happy with your purchase from All Your Smart Finds. If you are not completely satisfied, you may request a return within 30 days of the date your order was delivered.
Return Eligibility
To be eligible for a return, your item must be unused, unworn (if applicable), and in the same condition in which you received it. Items should be returned with their original packaging, accessories, and components.
Proof of purchase or your order number may be required.
Starting a Return
Before returning any item, please contact us at support@allyoursmartfinds.com with your order number and reason for the return.
Please do not send a product back to the address shown on your order or packaging without receiving return instructions from us first. Some products may be fulfilled from different locations, and the correct return destination can vary by item.
Returns sent without prior authorization or to an incorrect address may experience delays or may not be eligible for a refund.
Return Shipping
For standard returns, customers are responsible for return shipping costs. Original shipping charges are generally non-refundable unless the product was damaged, defective, incorrect, or we made an error with your order.
We do not charge a restocking fee.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives. If your item is damaged, defective, or you received the wrong product, contact us as soon as possible at support@allyoursmartfinds.com.
Please include your order number and photos or other information showing the issue when possible. We will review the issue and work with you on an appropriate replacement, refund, or other resolution.
Order Cancellations
Orders may be canceled within 1 hour of purchase, provided the order has not already been fulfilled or shipped.
After the cancellation window has passed, we cannot guarantee that an order can be stopped because processing may have already begun.
Exceptions / Non-Returnable Items
Certain items may not be eligible for return, including personalized or custom-made products, gift cards, and items that have been used, damaged after delivery, or returned without required components or packaging.
Additional restrictions may apply to certain personal-care, hygiene, or other products that cannot safely be resold once opened.
If you are unsure whether your item is eligible for return, please contact us before sending it back.
Refunds
Once we receive and inspect an approved return, we will notify you whether your refund has been approved.
Approved refunds will be issued to the original payment method. Please allow your bank or credit card company additional time to process and post the refund.
If more than 10 business days have passed after we confirm that your refund was issued and you have not received it, please contact us at support@allyoursmartfinds.com.
Questions
If you have any questions about a return, refund, damaged item, or cancellation, contact us at:
All Your Smart Finds
support@allyoursmartfinds.com